Contact Us

If you can't find your question in these FAQ's then please contact us using the form below. 


What are the delivery charges?

Australian orders over $70 receive free postage. International orders will incur a handling/shipping fee. Please see our shipping page for more details.

Which payment methods are accepted?

We accept Paypal.

How long will my delivery take?

Australian orders are posted using standard tracking which can take 3-10 business days for delivery. International orders are posted with pack and track which can take 5-20 business days for delivery. *Depending on country. Please contact if you need further information.

How secure is the Ratbagg store and is my data safe?

No need to worry shopping Online via the Ratbagg store is a secured site and your data is protected.

What exactly happens after I order from Ratbagg?

You will receive a confirmation email of your order once it has been packed and sent.

What's the time?

Party Time!